About Me

I'm a Production Support Engineer with 3+ years of experience designing and implementing cloud infrastructure solutions. I specialize in containerization, Kubernetes orchestration, and infrastructure automation using AWS and modern DevOps tools.

My passion is to learn and maximize building reliable, scalable systems that enable engineering teams to deploy with confidence. I focus on automation, observability, and continuous improvement to reduce operational overhead and increase system reliability.

When I'm not optimizing infrastructure, you can find me contributing to open-source projects or writing about cloud-native technologies.

50+
Deployments
99.9%
Uptime
10+
Open Source
3+
Years Experience

What I Do Right Now

  • 🐳

    Container Orchestration

    Design and manage Kubernetes clusters on AWS EKS

  • 📊

    Monitoring & Logging

    Implement comprehensive observability with CloudWatch, Prometheus, and Grafana

  • 🔄

    CI/CD Automation

    Build automated pipelines with GitHub Actions and AWS CodePipeline

  • 🏗️

    Infrastructure as Code

    Define infrastructure with Terraform and CloudFormation

  • 🔐

    Security & Compliance

    Implement RBAC, network policies, and security best practices

  • 📈

    Performance Optimization

    Optimize infrastructure for cost and performance

Technical Skills

☁️ Cloud Platforms

  • AWS
  • GCP
  • Azure
  • Oracle Cloud

🐳 Container & Orchestration

  • Kubernetes
  • Docker
  • EKS
  • Helm

📋 Infrastructure as Code

  • Terraform
  • CloudFormation
  • Ansible
  • Pulumi

🔄 CI/CD & Automation

  • GitHub Actions
  • GitLab CI
  • Jenkins
  • ArgoCD

📊 Monitoring & Logging

  • CloudWatch
  • Prometheus
  • Grafana
  • ELK Stack

💻 Programming Languages

  • Bash/Shell
  • Python
  • Go
  • YAML

🔐 Security

  • RBAC
  • Network Security
  • Secrets Management
  • Compliance

🛠️ Tools & Platforms

  • Git
  • Linux
  • Nginx
  • PostgreSQL

Proficiency Levels

Kubernetes 68%
AWS 90%
Terraform 75%
Docker 70%
Bash/Python 85%
CI/CD Pipelines 88%

Experience

Application Support Engineer

Telus Digital

April 2026 - Present

  • Manage incidents, alerts, ticketing, and escalations by providing support and monitoring for applications and infrastructure using tools such as Jira/PagerDuty.
  • Monitor servers and GCP dashboards to ensure system uptime and performance.
  • Perform incident triage and troubleshooting using log analysis, system checks, and service restarts to maintain system availability.
  • Achieved 99.99% uptime SLA for critical production systems.
  • Manage access and license provisioning for Looker, Tableau, and Domo, including onboarding/offboarding and role assignments.
  • Support Informatica by handling deployments and updating connections to ensure reliable data integration.
  • Implemented comprehensive monitoring reducing MTTR by 60%.
  • Automated server restarts using Shell scripts for operational efficiency.

Application Operations Engineer

DXC Technology Philippines

October 2023 - April 2026

  • Provide L1 and L2 Production Support, leveraging technologies such as Cyberark, CA Workload Automation (Autosys), Akamai, Azure DataBricks, Azure Data Factory, Feedhub File Transfer, Dynatrace, Jenkins, JFrog Artifactory, Linux/Unix server, Microsoft Azure, OpenShift Container Platform, PegaSystems, Splunk Cloud, SQL, JBoss, WebLogic, and Windows server. Manage updates, renewals, and expirations of certificates.
  • Assist teams in implementing changes within supported environments, monitor and verify services post-deployments, and conduct health checks.
  • Handle batch tasks and act as a liaison between vendors and internal/external teams.
  • Support projects by participating in post-implementation knowledge transfer, technical verification, and documentation creation and maintenance for the knowledge base.
  • Engage in Incident and problem management, including root cause analysis, incident recovery, incident notification, and communication, as well as daily incident review and reporting.
  • Effectively manage change management processes, including creating change records, facilitating exemption approvals, and representing changes in meetings with the Change Advisory Board (CAB) and Technical Advisory Board (TAB) stakeholders.
  • Established disaster recovery procedures achieving 99.9% uptime.
  • Created Bash scripts to automate tasks for Linux servers.
  • Automated Macro Excel scripts to streamline operational efficiency.

Independent Contractor

LAZADA Philippines Services Philippines

Jan 2022 - July 2023

  • Parcel Management: Efficiently manage and organize assigned parcels/goods for delivery according to established routes and schedules.
  • Timely Delivery: Ensure the prompt and accurate delivery of all parcels to the designated Lazada customers within the agreed-upon timeframe.
  • Customer Service: Provide excellent customer service during all delivery interactions, maintaining a professional and courteous demeanor.
  • Safety and Security: Handle all parcels with care to prevent damage and maintain the security and confidentiality of the goods.
  • Communication: Utilize Lazada's designated mobile application or system for real-time updates on delivery status, route optimization, and communication with dispatch/support.
  • Compliance: Adhere strictly to all Lazada delivery protocols, safety guidelines, and regulations.

Education & Certifications

Bachelor of Science in Information Systems

University of Rizal System - Binangonan Campus

AWS Re/Start Cohort

Amazon Web Services via Edukasyon PH

Professional Certifications

Microsoft Certified: Azure Solutions Architect Expert (AZ-305)

December 2025

Microsoft

Credential ID: 90DB6D22B1A86380

Microsoft Certified: Azure Administrator Associate (AZ-104)

December 2025

Microsoft

Credential ID: B0FEA3A5F7200BFD

AWS Certified AI Practitioner (AIF-C01)

September 2025

Amazon Web Services

Credential URL: https://www.credly.com/badges/4422e28b-a0d8-4a82-a0c0-c7e4801571e4

ISC2 Candidate

August 2025

ISC2

Credential URL: https://www.credly.com/badges/ce3f7b37-742b-4ccd-a76d-ff47bd2f27eb

Microsoft Certified: Azure AI Fundamentals (AI-900)

June 2025

Microsoft

Credential ID: ADD10125923AA213

Microsoft Certified: Azure Data Fundamentals (DP-900)

June 2025

Microsoft

Credential ID: 2494D4C69F7805C7

Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)

June 2025

Microsoft

Credential ID: AA5D19B125836C9D

AWS Certified: Cloud Practitioner (CLF-C02)

March 2024

Amazon Web Services

Credential URL: https://www.credly.com/badges/ef6e6675-8377-49a7-8e87-a00d978b186f

Microsoft Certified: Azure Fundamentals (AZ-900)

December 2023

Microsoft

Credential ID: C5D1CBC2BC06FB3A

Oracle Certified: Cloud Infrastructure Foundations Associate

November 2023

Oracle

Credential ID: 55324D051847D36C81C88300D80FF4D6170DB6354C28128C65D7B5727D2F8682

Get In Touch

Let's discuss how I can help with your infrastructure needs

Contact Information

📧
💼
🐙

Quick Links

📥 Download Resume (PDF) 👀 View Portfolio on GitHub

● I typically respond within 24 hours